Publications

Note: Full text PDFs are available for personal use only.

1. A Trade-off-Centered Framework of Content Moderation
   Jiang, Jialun Aaron and Nie, Peipei and Brubaker, Jed R. and Fiesler, Casey
   ACM Trans. Comput.-Hum. Interact. 30, 1
   
   PDF URL Reference BibTeX
   Jialun Aaron Jiang, Peipei Nie, Jed R. Brubaker, and Casey Fiesler. 2023. A Trade-off-Centered Framework of Content Moderation. ACM Trans. Comput.-Hum. Interact. 30, 1. https://doi.org/10.1145/3534929

   @article{tochi-content-mod-tradeoff,
     title = {A {Trade-off-Centered} {Framework} of {Content} {Moderation}},
     volume = {30},
     number = {1},
     journal = {ACM Trans. Comput.-Hum. Interact.},
     author = {Jiang, Jialun Aaron and Nie, Peipei and Brubaker, Jed R. and Fiesler, Casey},
     year = {2023},
     month = mar,
     articleno = {3},
     numpages = {34},
     doi = {10.1145/3534929}
   }
   

2. A Framework of Severity for Harmful Content Online
   Scheuerman, Morgan Klaus and Jiang, Jialun Aaron and Fiesler, Casey and Brubaker, Jed R.
   Proc. ACM Hum.-Comput. Interact. 5, CSCW2
   
   PDF URL Reference BibTeX
   Morgan Klaus Scheuerman, Jialun Aaron Jiang, Casey Fiesler, and Jed R. Brubaker. 2021. A Framework of Severity for Harmful Content Online. Proc. ACM Hum.-Comput. Interact. 5, CSCW2: Article 368. https://doi.org/10.1145/3479512

   @article{cscw2021-severus-qual,
     title = {A {Framework} of {Severity} for {Harmful} {Content} {Online}},
     volume = {5},
     number = {CSCW2},
     journal = {Proc. ACM Hum.-Comput. Interact.},
     author = {Scheuerman, Morgan Klaus and Jiang, Jialun Aaron and Fiesler, Casey and Brubaker, Jed R.},
     year = {2021},
     month = oct,
     pages = {Article 368},
     doi = {10.1145/3479512}
   }
   

3. Understanding international perceptions of the severity of harmful content online
   Jiang, Jialun Aaron and Scheuerman, Morgan Klaus and Fiesler, Casey and Brubaker, Jed R.
   PLOS ONE 16, 8
   
   PDF URL Reference BibTeX
   Jialun Aaron Jiang, Morgan Klaus Scheuerman, Casey Fiesler, and Jed R. Brubaker. 2021. Understanding international perceptions of the severity of harmful content online. PLOS ONE 16, 8: 1–22. https://doi.org/10.1371/journal.pone.0256762

   @article{plosone-severus-quant,
     doi = {10.1371/journal.pone.0256762},
     author = {Jiang, Jialun Aaron and Scheuerman, Morgan Klaus and Fiesler, Casey and Brubaker, Jed R.},
     journal = {PLOS ONE},
     publisher = {Public Library of Science},
     title = {Understanding international perceptions of the severity of harmful content online},
     year = {2021},
     month = aug,
     volume = {16},
     url = {https://doi.org/10.1371/journal.pone.0256762},
     pages = {1-22},
     number = {8}
   }
   

4. Supporting Serendipity: Opportunities and Challenges for Human-AI Collaboration in Qualitative Analysis
   Jiang, Jialun Aaron and Wade, Kandrea and Fiesler, Casey and Brubaker, Jed R.
   Proc. ACM Hum.-Comput. Interact. 5, CSCW1
   
   PDF URL Reference BibTeX
   Jialun Aaron Jiang, Kandrea Wade, Casey Fiesler, and Jed R. Brubaker. 2021. Supporting Serendipity: Opportunities and Challenges for Human-AI Collaboration in Qualitative Analysis. Proc. ACM Hum.-Comput. Interact. 5, CSCW1. https://doi.org/10.1145/3449168

   @article{cscw2021-qbd,
     title = {Supporting {Serendipity}: {Opportunities} and {Challenges} for {Human-AI} {Collaboration} in {Qualitative} {Analysis}},
     author = {Jiang, Jialun Aaron and Wade, Kandrea and Fiesler, Casey and Brubaker, Jed R.},
     year = {2021},
     issue_date = {April 2021},
     publisher = {Association for Computing Machinery},
     address = {New York, NY, USA},
     volume = {5},
     number = {CSCW1},
     doi = {10.1145/3449168},
     journal = {Proc. ACM Hum.-Comput. Interact.},
     month = apr,
     articleno = {94},
     numpages = {23}
   }
   

5. Revisiting Gendered Web Forms: An Evaluation of Gender Inputs with (Non-)Binary People
   Scheuerman, Morgan Klaus and Jiang, Jialun Aaron and Spiel, Katta and Brubaker, Jed R.
   Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems (CHI ’21),
   
   PDF URL Reference BibTeX
   Morgan Klaus Scheuerman, Jialun Aaron Jiang, Katta Spiel, and Jed R. Brubaker. 2021. Revisiting Gendered Web Forms: An Evaluation of Gender Inputs with (Non-)Binary People. In Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems (CHI ’21), https://doi.org/10.1145/3411764.3445742

   @inproceedings{chi2021-genderforms,
     author = {Scheuerman, Morgan Klaus and Jiang, Jialun Aaron and Spiel, Katta and Brubaker, Jed R.},
     title = {Revisiting {Gendered} {Web} {Forms:} {An} {Evaluation} of {Gender} {Inputs} with {(Non-)Binary} {People}},
     booktitle = {Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems (CHI ’21),},
     year = {2021},
     doi = {10.1145/3411764.3445742},
     tags = {gender-survey}
   }
   

6. Characterizing Community Guidelines on Social Media Platforms
   Jiang, Jialun "Aaron" and Middler, Skyler and Brubaker, Jed R. and Fiesler, Casey
   CSCW 2020 Companion
   
   PDF Reference BibTeX
   Jialun "Aaron" Jiang, Skyler Middler, Jed R. Brubaker, and Casey Fiesler. 2020. Characterizing Community Guidelines on Social Media Platforms. In CSCW 2020 Companion.

   @inproceedings{cscw2020-community-guidelines,
     title = {Characterizing {C}ommunity {G}uidelines on {S}ocial {M}edia {P}latforms},
     booktitle = {CSCW 2020 Companion},
     author = {Jiang, Jialun "Aaron" and Middler, Skyler and Brubaker, Jed R. and Fiesler, Casey},
     year = {2020},
     tags = {online-moderation}
   }
   

7. Moderation Challenges in Voice-based Online Communities on Discord
   Jiang, Jialun "Aaron" and Kiene, Charles and Middler, Skyler and Brubaker, Jed R. and Fiesler, Casey
   Proc. ACM Hum.-Comput. Interact. 3, CSCW
   
   PDF URL Reference BibTeX
   Jialun "Aaron" Jiang, Charles Kiene, Skyler Middler, Jed R. Brubaker, and Casey Fiesler. 2019. Moderation Challenges in Voice-based Online Communities on Discord. Proc. ACM Hum.-Comput. Interact. 3, CSCW: Article 55. https://doi.org/10.1145/3359157

   @article{cscw2019-discord,
     title = {Moderation {Challenges} in {Voice-based} {Online} {Communities} on {Discord}},
     volume = {3},
     number = {CSCW},
     journal = {Proc. ACM Hum.-Comput. Interact.},
     author = {Jiang, Jialun "Aaron" and Kiene, Charles and Middler, Skyler and Brubaker, Jed R. and Fiesler, Casey},
     year = {2019},
     pages = {Article 55},
     doi = {10.1145/3359157},
     tags = {online-moderation}
   }
   

8. "Am I Never Going to Be Free of All This Crap?" Upsetting Encounters With Algorithmically Curated Content About Ex-Partners
   Pinter, Anthony T. and Jiang, Jialun "Aaron" and Gach, Katie Z. and Sidwell, Melanie M. and Dykes, James E. and Brubaker, Jed R.
   Proc. ACM Hum.-Comput. Interact. 3, CSCW
   
   PDF URL Reference BibTeX
   Anthony T. Pinter, Jialun "Aaron" Jiang, Katie Z. Gach, Melanie M. Sidwell, James E. Dykes, and Jed R. Brubaker. 2019. "Am I Never Going to Be Free of All This Crap?" Upsetting Encounters With Algorithmically Curated Content About Ex-Partners. Proc. ACM Hum.-Comput. Interact. 3, CSCW: Article 70. https://doi.org/10.1145/3359172

   @article{cscw2019-upsetcon,
     title = {"Am {I} {Never} {Going} to {Be} {Free} of {All} {This} {Crap}?" {Upsetting} {Encounters} {With} {Algorithmically} {Curated} {Content} {About} {Ex-Partners}},
     volume = {3},
     number = {CSCW},
     journal = {Proc. ACM Hum.-Comput. Interact.},
     author = {Pinter, Anthony T. and Jiang, Jialun "Aaron" and Gach, Katie Z. and Sidwell, Melanie M. and Dykes, James E. and Brubaker, Jed R.},
     year = {2019},
     pages = {Article 70},
     doi = {10.1145/3359172},
     tags = {upsetcon}
   }
   

9. Technological Frames and User Innovation: Evidence from Online Community Moderation Teams
   Kiene, Charles and Jiang, Jialun "Aaron" and Hill, Benjamin Mako
   Proc. ACM Hum.-Comput. Interact. 3, CSCW
   
   PDF URL Reference BibTeX
   Charles Kiene, Jialun "Aaron" Jiang, and Benjamin Mako Hill. 2019. Technological Frames and User Innovation: Evidence from Online Community Moderation Teams. Proc. ACM Hum.-Comput. Interact. 3, CSCW: Article 44. https://doi.org/10.1145/3359146

   @article{cscw2019-discord-reddit-moderation,
     title = {Technological {Frames} and {User} {Innovation}: {Evidence} from {Online} {Community} {Moderation} {Teams}},
     volume = {3},
     number = {CSCW},
     journal = {Proc. ACM Hum.-Comput. Interact.},
     author = {Kiene, Charles and Jiang, Jialun "Aaron" and Hill, Benjamin Mako},
     year = {2019},
     pages = {Article 44},
     doi = {10.1145/3359146},
     tags = {online-moderation}
   }
   

10. Reddit Rules! Characterizing an Ecosystem of Governance
    Fiesler, Casey and Jiang, Jialun "Aaron" and McCann, Joshua and Frye, Kyle and Brubaker, Jed R.
    Proceedings of the Twelfth International Conference on Web and Social Media (ICWSM-2018)
    
    PDF Reference BibTeX
    Casey Fiesler, Jialun "Aaron" Jiang, Joshua McCann, Kyle Frye, and Jed R. Brubaker. 2018. Reddit Rules! Characterizing an Ecosystem of Governance. In Proceedings of the Twelfth International Conference on Web and Social Media (ICWSM-2018).

    @inproceedings{icwsm2018-redditrules,
      author = {Fiesler, Casey and Jiang, Jialun "Aaron" and McCann, Joshua and Frye, Kyle and Brubaker, Jed R.},
      title = {Reddit Rules! Characterizing an Ecosystem of Governance},
      booktitle = {Proceedings of the Twelfth International Conference on Web and Social Media (ICWSM-2018)},
      year = {2018},
      keywords = {governance; mixed methods; online communities; policy; reddit; social norms; terms of service},
      tags = {online-moderation}
    }
    

11. Describing and Classifying Post-Mortem Content on Social Media
    Jiang, Jialun "Aaron" and Brubaker, Jed R.
    Proceedings of the Twelfth International Conference on Web and Social Media (ICWSM-2018)
    
    PDF Reference BibTeX
    Jialun "Aaron" Jiang and Jed R. Brubaker. 2018. Describing and Classifying Post-Mortem Content on Social Media. In Proceedings of the Twelfth International Conference on Web and Social Media (ICWSM-2018).

    @inproceedings{icwsm2018-mortality-classification,
      author = {Jiang, Jialun "Aaron" and Brubaker, Jed R.},
      title = {Describing and Classifying Post-Mortem Content on Social Media},
      booktitle = {Proceedings of the Twelfth International Conference on Web and Social Media (ICWSM-2018)},
      year = {2018},
      keywords = {death; social media; myspace; machine learning; computational linguistics},
      tags = {death-sns, mortality-classification}
    }
    

12. "The Perfect One": Understanding Communication Practices and Challenges with Animated GIFs
    Jiang, Jialun "Aaron" and Fiesler, Casey and Brubaker, Jed R.
    Proc. ACM Hum.-Comput. Interact. 2, CSCW
    
    PDF URL Reference BibTeX
    Jialun "Aaron" Jiang, Casey Fiesler, and Jed R. Brubaker. 2018. "The Perfect One": Understanding Communication Practices and Challenges with Animated GIFs. Proc. ACM Hum.-Comput. Interact. 2, CSCW: Article 80. https://doi.org/10.1145/3274349

    @article{cscw2018-gif,
      title = {"{The} {Perfect} {One}": {Understanding} {Communication} {Practices} and {Challenges} with {Animated} {GIFs}},
      volume = {2},
      number = {CSCW},
      journal = {Proc. ACM Hum.-Comput. Interact.},
      author = {Jiang, Jialun "Aaron" and Fiesler, Casey and Brubaker, Jed R.},
      year = {2018},
      pages = {Article 80},
      doi = {10.1145/3274349},
      tags = {gifeels}
    }
    

13. Tending Unmarked Graves: Classification of Post-mortem Content on Social Media
    Jiang, Jialun "Aaron" and Brubaker, Jed R.
    Proc. ACM Hum.-Comput. Interact. 2, CSCW
    
    PDF URL Reference BibTeX
    Jialun "Aaron" Jiang and Jed R. Brubaker. 2018. Tending Unmarked Graves: Classification of Post-mortem Content on Social Media. Proc. ACM Hum.-Comput. Interact. 2, CSCW: Article 81. https://doi.org/10.1145/3274350

    @article{cscw2018-mortality-classification,
      title = {Tending {Unmarked} {Graves}: {Classification} of {Post}-mortem {Content} on {Social} {Media}},
      volume = {2},
      number = {CSCW},
      journal = {Proc. ACM Hum.-Comput. Interact.},
      author = {Jiang, Jialun "Aaron" and Brubaker, Jed R.},
      year = {2018},
      pages = {Article 81},
      doi = {10.1145/3274350},
      tags = {death-sns, mortality-classification}
    }
    

14. Understanding Diverse Interpretations of Animated GIFs
    Jiang, Jialun "Aaron" and Brubaker, Jed R. and Fiesler, Casey
    Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems - CHI EA ’17
    
    PDF URL Reference BibTeX
    Jialun "Aaron" Jiang, Jed R. Brubaker, and Casey Fiesler. 2017. Understanding Diverse Interpretations of Animated GIFs. In Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems - CHI EA ’17, 1726–1732. https://doi.org/10.1145/3027063.3053139

    @inproceedings{chi2017-gif,
      address = {New York, New York, USA},
      author = {Jiang, Jialun "Aaron" and Brubaker, Jed R. and Fiesler, Casey},
      booktitle = {Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems - CHI EA '17},
      doi = {10.1145/3027063.3053139},
      isbn = {9781450346566},
      keywords = {gifeels},
      tags = {gifeels},
      pages = {1726--1732},
      publisher = {ACM Press},
      title = {{Understanding Diverse Interpretations of Animated GIFs}},
      year = {2017}
    }
    

15. Why Do Teammates Hate Me? Cross-Cultural Tensions and Social Dynamics in Online Games
    Jiang, Jialun "Aaron" and Yarosh, Svetlana
    Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion
    
    PDF URL Reference BibTeX
    Jialun "Aaron" Jiang and Svetlana Yarosh. 2016. Why Do Teammates Hate Me? Cross-Cultural Tensions and Social Dynamics in Online Games. In Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion (CSCW ’16 Companion), 301–304. https://doi.org/10.1145/2818052.2869087

    @inproceedings{cscw2016-online-game,
      author = {Jiang, Jialun "Aaron" and Yarosh, Svetlana},
      title = {Why Do Teammates Hate Me? Cross-Cultural Tensions and Social Dynamics in Online Games},
      booktitle = {Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion},
      series = {CSCW '16 Companion},
      year = {2016},
      isbn = {978-1-4503-3950-6},
      location = {San Francisco, California, USA},
      pages = {301--304},
      numpages = {4},
      doi = {10.1145/2818052.2869087},
      publisher = {ACM},
      address = {New York, NY, USA}
    }